Completed -
The scheduled maintenance has been completed.
Aug 28, 23:00 GMT+08:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 22:00 GMT+08:00
Scheduled -
Dear Valued Customers,
Greetings from GB Network Solutions!
We are reaching out to inform you about an upcoming scheduled maintenance for our Business Email Hosting service. As part of our commitment to enhancing performance and security, we will be upgrading SmarterMail to the latest version. The details of the maintenance are as follows:
Affected Services
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The service impacted by this maintenance includes:
- Business Email Hosting - EmailPro
Scheduled Maintenance Details
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- Service Affected: Business Email Hosting - EmailPro
- Maintenance Date: 28th August 2025 (Thursday)
- Maintenance Start Time: 10:00 PM GMT+8 (Malaysia Time)
- Maintenance End Time: 11:00 PM GMT+8 (Malaysia Time)
- Expected Downtime: 30 minutes
Purpose of Maintenance
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- Performance Enhancements: The new version includes optimizations that will improve overall email performance and system efficiency, ensuring faster and more reliable email delivery.
- Security Upgrades: This upgrade will implement critical security patches to better protect your email accounts from potential threats.
- Bug Fixes and Stability Improvements: The update addresses known issues and enhances the stability of our email platform, providing you with a smoother user experience.
Please take note of the following:
1. Service Disruption: There will be a brief disruption in email services during the SmarterMail upgrade, affecting webmail, POP3, IMAP, SMTP connections, and other related services. Our team will work diligently to minimize any potential downtime or inconvenience.
2. No Changes to Credentials: Your current email login credentials will remain unchanged. There is no need to update or modify any passwords or email settings after the upgrade.
3. No Action Required: You do not need to take any action. Once the upgrade is complete, you will be able to access your email services as usual. Your email accounts, settings, and data will remain intact, with no changes to your configurations.
We will notify you as soon as the maintenance is complete. If you have any questions or concerns regarding this maintenance, please feel free to reach out to us. We sincerely apologize for any inconvenience this may cause.
Best regards,
Technical Support Department
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https://www.gbnetwork.my
Tel: +(603)-8686 5540 | Fax: +(603)-8686 5541
WhatsApp: +(6016)-388 4774 | Telegram: https://t.me/GBNetworkSupportBot
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Aug 27, 11:08 GMT+08:00