The server is stable and VPS connectivity has been restored following a network interface issue. We will continue monitoring and apply preventive measures, with no disruption to VPS services expected.
Posted Oct 13, 2026 - 12:38 GMT+08:00
Monitoring
The affected compute server is now back online, and connectivity has been restored.
Our technical team is currently investigating to determine the root cause of the issue and will continue monitoring the server to ensure service stability.
We will provide further updates as more information becomes available.
Posted Oct 13, 2026 - 09:37 GMT+08:00
Identified
We are currently experiencing a connectivity issue affecting one of our compute servers, which is currently unreachable. This issue is currently affecting Linux servers only.
Our technical team has identified a potential network-related issue and is actively investigating to determine the root cause and restore connectivity.
We will provide further updates as more information becomes available.
Posted Oct 13, 2026 - 08:45 GMT+08:00
This incident affected: Virtual Private Server (VPS) (Linux OpenVZ VPS, Linux KVM VPS, RunCloud VPS, Hermes Agent VPS, OpenClaw VPS, n8n VPS).