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Operational
Degraded Performance
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Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 22, 2026

Important Security Notice – Critical PHP Vulnerabilities (CVE-2026-109618 and CVE-2026-109619)
Resolved - Dear Valued Customer,

We would like to inform you about two recently disclosed critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619 which may allow attackers to execute malicious code remotely on affected servers.

Our team is aware of these vulnerabilities and has taken the necessary actions to address them across our managed hosting services.

Please refer to the following information based on your hosting service.

1. Shared Web Hosting and Managed Server Services

We are pleased to inform you that the necessary PHP security patches have been applied to the following services:

Startup Web Hosting (SSD & NVMe)
- Basic, Basic Plus, Advanced and Expert
- Lite, Plus, Premium and Deluxe

Reseller Hosting
- Silver, Gold and Diamond

WordPress Hosting
- WP Basic, WP Lite, WP Pro and WP Advanced

Windows Web Hosting
- Essential, Premium, Business and Pro

Managed Server Services
- Dedicated Server with cPanel (Managed)
- Dedicated Server with Plesk (Managed)
- Linux KVM VPS with cPanel (Managed)
- Linux KVM VPS with Plesk (Managed)

The security patches have been applied to address both reported vulnerabilities.

Please note that some PHP version numbers may remain unchanged after patching, as the security fixes are applied through a process called backporting.

No further action is required from customers under these managed services for this specific security patch.

2. Unmanaged VPS and Dedicated Server Services

For customers using the following unmanaged services:

- Linux KVM VPS (Unmanaged)
- Linux OpenVZ VPS (Unmanaged)
- Windows KVM VPS (Unmanaged)
- Linux and Windows Dedicated Server (Unmanaged)

Please be informed that server maintenance and software security updates are managed by the customer.

We strongly advise you to take the following actions as soon as possible:

1. Check the PHP versions installed on your server.
2. Update all affected PHP versions to the latest security-patched releases provided by your PHP vendor.
3. Restart the web server and/or PHP-FPM services after applying the updates to ensure the patched PHP binaries are being used.
4. Verify that the security patches have been successfully applied.

We recommend performing these updates as soon as possible to reduce the risk of potential exploitation.

3. RunCloud VPS Services

For customers using our RunCloud VPS services, RunCloud has released security-patched PHP builds for PHP 8.2 and newer on supported Native NGINX, OpenLiteSpeed and LiteSpeed Enterprise stacks.

These patches are being rolled out automatically by RunCloud.

If your web application is currently using PHP 8.1 or older, you are required to upgrade to PHP 8.2 or newer through the RunCloud Dashboard as these older PHP versions will not receive the official security fixes through RunCloud.

Before changing your PHP version, please ensure your website or application is compatible with the newer version.

For customers already using PHP 8.2 or newer, the security patches will be applied automatically on supported stacks. Please ensure the updates have been successfully applied.

For Docker/Containerized environments, the patched builds are still pending according to RunCloud's latest announcement.

You may refer to RunCloud's official announcement for further information:

RunCloud Official Announcement

4. General Security Recommendations

Regardless of your hosting service, we recommend keeping your website applications, CMS platforms such as WordPress, plugins, and themes updated regularly.

We also encourage customers to use PHP versions that are still officially supported to maintain better security, performance, and compatibility.

We appreciate your understanding and cooperation in keeping your hosting environment secure.

Should you have any questions or require further clarification, please feel free to contact our technical support team at support@gbnetwork.my.
Oct 22, 14:21 GMT+08:00

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Compute Server Unreachable - Network Connectivity Issue
Resolved - The server is stable and VPS connectivity has been restored following a network interface issue. We will continue monitoring and apply preventive measures, with no disruption to VPS services expected.
Oct 13, 12:38 GMT+08:00
Monitoring - The affected compute server is now back online, and connectivity has been restored.

Our technical team is currently investigating to determine the root cause of the issue and will continue monitoring the server to ensure service stability.

We will provide further updates as more information becomes available.
Oct 13, 09:37 GMT+08:00
Identified - We are currently experiencing a connectivity issue affecting one of our compute servers, which is currently unreachable. This issue is currently affecting Linux servers only.

Our technical team has identified a potential network-related issue and is actively investigating to determine the root cause and restore connectivity.

We will provide further updates as more information becomes available.
Oct 13, 08:45 GMT+08:00

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Server WP Hosting Unreachable
Resolved - The faulty disk has been replaced, and service has been restored. Web Hosting - WordPress Hosting is now operating normally.

If your website or service is not working as expected, please contact our support team for assistance.
Oct 8, 13:56 GMT+08:00
Identified - We have identified a disk hardware failure as the cause of the server outage. Disk replacement is currently in progress. We will provide further updates as we work to restore service.
Oct 8, 13:45 GMT+08:00
Investigating - The server is currently unreachable due to a disk-related failure. Our team is investigating and troubleshooting the issue to restore service. We will provide further updates as more information becomes available.
Oct 8, 12:19 GMT+08:00
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