Expected Downtime: Both websites (gbnetwork.my and gbcloud.net) will be temporarily unreachable during the maintenance window.
Reason for Maintenance: We will perform a RAM upgrade and update the server kernel to the latest stable version. These upgrades are part of our ongoing efforts to improve system performance, enhance overall stability, and ensure our infrastructure remains updated with the latest security and kernel improvements.
During the maintenance window, our team will carefully carry out the upgrade and validation process to minimize any possible impact after the maintenance is completed.
We will work diligently to complete the maintenance within the scheduled timeframe. We sincerely appreciate your patience and understanding during this period.
Should you have any questions or concerns regarding this maintenance, please do not hesitate to contact our support team at support@gbnetwork.my.
We will notify once the maintenance has been successfully completed.
May 26, 19:15 GMT+08:00
Resolved -
We would like to inform you that earlier today, there was a downtime of around 15:56 until 16:23, we experienced a network connectivity issue that affected all servers connected to the Public Switch port on one of our rack infrastructures.
This was due to a temporary power-down that required a manual reboot of the switch. This incident impacted network connectivity to your services only and did not affect the physical servers or hardware. As a result, there was a temporary disruption to the affected services.
The affected services are minimally impacted and isolated to a single rack R-07-02 - Dedicated Servers - Linux VPS - Startup Web Hosting NVMe - Nova - Startup Web Hosting SSD - Neutron - Business Web Hosting SSD - Neutron - Server Colocation
Please be informed that the network issue has since been fully resolved, all services have been restored, and all servers are now accessible.
May 21, 18:41 GMT+08:00