We have detected that network connectivity issues at 12:59 GMT+8 at our CJ1 Data Center in Malaysia. We have identified the issues coming from primary router.
We have planning to upgrading the system software for primary router on 18th November 2023. For more information click this link :-
This incident affected: Network (Core Router), Services (GB Website, Client Portal, Live Chat), Web Hosting (Startup Web Hosting, Business Web Hosting, Windows Web Hosting, Wordpress Hosting), Virtual Private Server (VPS) (Linux OpenVZ VPS, Linux KVM VPS, Windows KVM VPS, RunCloud VPS, Forex VPS, Minecraft VPS), Web Hosting Reseller (Reseller Hosting), Bare Metal Server (Dedicated Server, Windows Dedicated Server), Colocation (Server Colocation), Email Hosting (Business Email Hosting, Dedicated Email Hosting), GB Cloud (Cloud SSD, Cloud HDD, Cloud NVMe, Cloud Cluster), and Backup Server (Acronis Cyber Protect Backup, R1Soft Backup).