Network Incident on CJ1 Data Center , Malaysia
Resolved
All services have been successfully restored and are functioning properly after being redirected to the secondary router. Engineer have ensured everything remains optimal
Posted Nov 09, 2023 - 13:35 GMT+08:00
Update
Re-routing to our secondary router in progress
Posted Nov 09, 2023 - 13:30 GMT+08:00
Identified
We have detected a network connectivity issues causing packet loss for customers with services. Our team is already working on it
Posted Nov 09, 2023 - 13:10 GMT+08:00
This incident affected: Network (Core Router), Services (GB Website, Client Portal, Live Chat), Web Hosting (Startup Web Hosting, Business Web Hosting, Windows Web Hosting, Wordpress Hosting), Virtual Private Server (VPS) (Linux OpenVZ VPS, Linux KVM VPS, Windows KVM VPS, RunCloud VPS, Forex VPS, Minecraft VPS), Web Hosting Reseller (Reseller Hosting), Bare Metal Server (Dedicated Server, Windows Dedicated Server), Colocation (Server Colocation), Email Hosting (Business Email Hosting, Dedicated Email Hosting), GB Cloud (Cloud SSD, Cloud HDD, Cloud NVMe, Cloud Cluster), and Backup Server (Acronis Cyber Protect Backup, R1Soft Backup).