Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 11, 2025 - 00:00 GMT+08:00
Scheduled
We will be performing a scheduled system upgrade and maintenance to enhance the stability, performance, and security of our Customer Portal.
Maintenance Details Date: Friday, 11th July 2025 Time: 12.00 AM to 03.00 AM (GMT+8) Expected Downtime: Approximately 1 hour within this period
What to Expect During Maintenance During this period, the following services will be temporarily unavailable: - Access to the Customer Portal at https://secure.gbnetwork.com - Ordering new products or services via the portal - Viewing or managing services (e.g., domains, hosting, servers, etc.) via the portal - Submitting or replying to support tickets via the portal - Viewing or paying invoices online - Managing account or profile settings
Please note: All your hosting services, servers, and other active subscriptions will remain online and continue to function normally throughout the maintenance window. This maintenance will only affect access to the Customer Portal. We recommend completing any urgent tasks (such as invoice payments or support submissions) before the scheduled maintenance begins.
Our team remains reachable through the following channels during maintenance:
Sales Inquiries - Email: sales@gbnetwork.my - WhatsApp: +603 8686 5541 Our sales team will respond during business hours (Monday – Friday, 9:00 AM – 6:00 PM GMT+8)
Billing Inquiries - Email: billing@gbnetwork.my - WhatsApp: +603 8686 5541 Our billing team will respond during business hours (Monday – Friday, 9:00 AM – 6:00 PM GMT+8)
We apologize for any inconvenience caused and thank you for your understanding and continued support as we work to serve you better.
Should you have any questions or concerns regarding this maintenance, please do not hesitate to contact our support team at support@gbnetwork.my. Thank you for your attention and continued trust in GB Network Solutions.